Shipping policy
FUGOS Shipping Policy
Last Updated: March 2026
Thank you for shopping with FUGOS. We aim to deliver your order safely and as quickly as possible. Please read our shipping policy to understand how your order will be processed and delivered.
1. Order Processing
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All orders are processed within 1–3 business days after payment confirmation.
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Orders are not shipped or delivered on Sundays or public holidays.
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If we experience a high volume of orders, shipments may be delayed slightly.
2. Shipping Time
Estimated delivery times within India:
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Metro Cities: 3–5 business days
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Other Cities & Towns: 5–7 business days
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Remote Areas: 7–10 business days
Delivery times may vary depending on courier services and location.
3. Shipping Charges
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Free shipping on orders above ₹999.
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A standard shipping fee of ₹79 may apply for orders below ₹999.
4. Order Tracking
Once your order has been shipped, you will receive a tracking ID via email or SMS.
You can track your order using the link provided in the message.
5. Incorrect Address
Please ensure that the shipping address is correct when placing your order.
FUGOS is not responsible for orders delivered to incorrect addresses provided by the customer.
6. Delivery Delays
Shipping delays may occur due to:
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Weather conditions
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Public holidays
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Courier service issues
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Unexpected logistical problems
We appreciate your patience in such cases.
7. Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with photos of the package so we can assist you.
8. Contact Us
If you have any questions about your order or shipping, please contact us:
Email: support@fugos.in
Response Time: 24–48 hours
✅ If you want, I can also generate:
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Return & Refund Policy (very important for clothing brands)
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Privacy Policy + Terms & Conditions
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Cash on Delivery policy for India
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A professional FAQ page for FUGOS
These pages are important to make your store look trustworthy and avoid payment gateway issues.